The assistance service represents a fundamental element for all professionals. At Isoli we know this well and for this reason we work every day to improve the service we offer to our customers Whether it’s work at height, roadside assistance or special setups, having quick responses can really make the difference in daily work.
Service that makes the difference
In a constantly evolving market, it is not enough to offer a certified quality product, but it is necessary to ensure a stable and always prompt service. This is why Isoli has chosen to give constant attention to the customer and its dealers through a trained staff of technicians dedicated to high-level after-sales assistance, thanks to which we remain at the customer’s side at any time and strengthened by the experience acquired over the years .
Machine downtime is very limited and, with regard to the platforms, thanks to the remote diagnostic system, the operator himself is put in a position to perform a safe and reliable diagnosis. Technical refresher courses are also held for dealers and training courses, in the awareness that the future must be sought and built every day. Customer satisfaction is our first true corporate asset.